FAQ’s

Placing an order for any product with medicalbulkbuy.com is quick and simple. Once you have finished adding items to your Shopping cart, Please click this following link and follow the steps or you can always call us so we can guide you as well.

https://medicalbulkbuy.com/how-to-place-an-order-online/

We offer multiple methods to make payments for your order. You can pay online using a Credit or a Debit Card, Net Banking, or EMI.
For Credit/Debit card and net banking payments, you would be routed to our trusted payment gateway partner where you would have to enter your account number and/or your CVV number and 3D Secure PIN. All Credit/Debit card details remain confidential and private. medicalbulkbuy.com and our trusted payment gateways use SSL encryption technology to protect your card information.

Yes, if you have valid credit card , you can apply for EMI

Cash on Delivery (COD) service is available all over India subject to service availability with our logistics partners. For COD orders, our customer service will call you to confirm the order prior to shipment.
There is a convenience fee of Rs 50 applicable on deliveries below Rs 1000. If the order is above Rs.1000, the delivery is free. Total Order Value for COD orders is up to Rs. 30,000/- for security reasons.

Yes, we will ship our products All Over India.

All your orders are sent via FedEX, COURIER, DOTZOT and other professional courier services.

You can track your order at https://medicalbulkbuy.com/track-order/

Yes, we have service centers available in Hyderabad and Bangalore.
And will do service all over India as well.
Here are the steps that we do service other than Hyderabad & Bangalore.
We can pick up your product via our courier and get it repaired/serviced and send you back by courier.
Note: Save your original product packing for servicing purpose.

It depends on the issue, our technical persons will let you know after looking at the issue.

Yes, we do have after sales service warranty. After the warranty period if the product needs any service or break down maintenance we will send you quotation for the servicing. After getting approval of the quotation we do the service. For any breakdown during the warranty period it is free of cost

Absolutely no. There are no extra taxes or hidden costs. The price mentioned on the website on the order confirmation page is what you have to pay and is the final price. Our prices are inclusive of all taxes.

We thoroughly check all dispatches before shipping to ensure they match your order exactly. If however, in the rare case that you have received an item in error, we apologize for the inconvenience. Please return the item to us and we will arrange for the appropriate replacement free of charge. For further instructions and information on returns and cancellations, check our return policy.
https://medicalbulkbuy.com/return-policy/

You can edit/update/manage your personal information, including your name, address, contact information and password at any time. To access your account, click on “LOGIN”. Once logged in, click on the ‘Your Account’. You will also be able to view your shopping lists and order history here.It is important to keep your account information accurate and up to date, since our customer service will be unable to help you if you are not able to verify the information provided by you in your account.
you can email us at info@medicalbulkbuy.com
https://medicalbulkbuy.com/contact-us/